Ethics In Financial Services | Insights
How Empathy Can Help Financial Services Become More Trustworthy
There is a dynamic playing out between the challenges of business and society: an increasing realization that a strong commitment to ethics can influence businesses’ financial performance. One such example can be found in the 2019 announcement by the Business Roundtable that the purpose of a corporation is to promote an economy that benefits all its stakeholders. Another leader in the field, Andrew Bailey, delivered a thought-provoking speech on trust and ethics while he was Chief Executive of the United Kingdom’s Financial Conduct Authority. In the speech, Bailey explains, among other things, the complexity of trust and its moral and ethical dimensions, which involve commitment by both the firm and its constituent leaders.
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